Terms of Service
Effective date: August 8, 2026
These Terms of Service (“Terms”) are a contract between you and SayWhen, LLC (“SayWhen,” “we,” “us,” or “our”) for use of the SayWhen app and related services (the “Service”).
SayWhen is independent and is not affiliated with, endorsed by, or an official product of the Georgia Institute of Technology (“Georgia Tech”).
By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old, able to form a binding contract, and a resident of the United States. The Service is not offered to users located outside the United States. You must provide accurate information and complete Georgia Tech–related email verification as we require. We may refuse, suspend, or terminate access at our discretion, including for eligibility, safety, or abuse reasons.
2. The Service (what SayWhen is — and is not)
SayWhen helps eligible users participate in weekly ranking rounds that may result in at most one assigned in-person date per week, plus limited in-app chat with that date partner. Internal mutual rankings are not revealed.
Georgia Tech is not responsible for screening, verifying, matching, supervising, or ensuring the safety or conduct of any user of the Service. Georgia Tech does not endorse, operate, or control SayWhen.
SayWhen is not a background-check service, escort service, emergency service, or guarantor of anyone’s identity, intentions, criminal history, or conduct online or in person. We do not perform criminal background checks on users.
You are solely responsible for how you interact with others online and in person, including choosing public meeting places, telling a friend your plans, and deciding whether to meet someone. YOU ACKNOWLEDGE THAT SAYWHEN HAS NO CONTROL OVER THE CONDUCT OF USERS AND DOES NOT ASSUME LIABILITY FOR THE ACTS OR OMISSIONS OF ANY USER, INCLUDING ASSAULT, SEXUAL ASSAULT, THEFT, FRAUD, HARASSMENT, STALKING, OR OTHER CRIMINAL OR HARMFUL CONDUCT.
3. Your account and conduct
Keep your login credentials confidential. You are responsible for activity under your account.
You agree not to: harass, threaten, stalk, or harm others; post illegal, pornographic, or non-consensual intimate imagery; impersonate others; scrape or reverse engineer the Service; interfere with matching, rankings, or other users’ accounts; use the Service for spam or commercial solicitation; or violate law.
Profile content must be yours to share. Photos should reasonably depict you. We may remove content or restrict accounts that violate these Terms.
By uploading or submitting content (including photos, prompts, and profile text), you grant SayWhen a worldwide, royalty-free license to host, store, copy, display, and otherwise use that content solely as needed to operate and protect the Service (including showing your profile to other users and running matching). This license ends when you delete the content or your account, except for reasonable residual copies (for example backups or content already shown to another user). You represent that you have all rights needed to grant this license.
4. Dates, flaking, safety, and penalties
If you are assigned a date, you are expected to communicate in good faith and show up, subject to the in-app cancel / report flows.
Self-reported flaking or confirmed no-shows may result in temporary suspension as described in the product. Safety concerns and bona fide emergencies are handled differently and may be reviewed by admins. Abuse of emergency or report tools may lead to penalties or removal.
We may dissolve dates, close chat, apply sit-outs, or ban accounts to protect the community. Partner notices may be intentionally limited (for example, a neutral “personal emergency” notice without your free-form reason).
5. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation, successful matches or dates, or the accuracy, completeness, or safety of user-provided information or of any in-person meeting arranged through the Service.
6. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAYWHEN AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE OR FROM INTERACTIONS WITH OTHER USERS, WHETHER ONLINE OR IN PERSON, INCLUDING ANY PERSONAL INJURY, PROPERTY DAMAGE, OR CRIMINAL ACT BY ANOTHER USER.
OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) USD $50. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent allowed.
7. Indemnity
You will defend and indemnify SayWhen and its people against claims arising from your content, your use of the Service, your dates or meetings with other users, or your violation of these Terms or law, except to the extent caused by our willful misconduct.
8. Copyright complaints (DMCA)
If you believe content on the Service infringes your copyright, send a notice that complies with the Digital Millennium Copyright Act (17 U.S.C. § 512) to our designated agent at saywhen.dating@gmail.com with the subject line “DMCA Notice.” Include: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the material claimed to be infringing and information reasonably sufficient to locate it (for example a profile URL or username); (4) your contact information; (5) a statement that you have a good-faith belief the use is not authorized; and (6) a statement under penalty of perjury that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.
We may remove or disable access to allegedly infringing material and, in appropriate circumstances, terminate repeat infringers. If your content was removed and you believe the removal was a mistake or misidentification, you may send a counter-notification meeting the DMCA’s requirements to the same address.
9. Termination
You may stop using the Service at any time and may delete your account in the app (Account → Delete account) or by contacting support to request deletion. Deletion removes personal account data as described in our Privacy Policy; a de-identified email hash (and ban block, if applicable) may be retained. We may suspend or terminate access immediately for violations, risk, inactivity, or shutdown of the Service. Provisions that should survive (including licenses to the extent needed for residual copies, disclaimers, liability limits, indemnity, dispute resolution, and severability) survive termination.
10. Dispute resolution; arbitration; class-action waiver
Informal resolution first. Before filing a claim, you agree to try to resolve the dispute informally by emailing a written Notice of Dispute to saywhen.dating@gmail.com that includes your name, the email on your account, a description of the dispute, and the relief you seek. We will attempt in good faith to resolve the dispute. If we do not resolve it within 60 days after we receive a complete Notice of Dispute, either party may proceed as below.
Binding individual arbitration. Except for the exceptions below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration may be conducted by phone, video, or in writing; if an in-person hearing is required, it will take place in Fulton County, Georgia, or another mutually agreed location. Judgment on the award may be entered in any court with jurisdiction. YOU AND SAYWHEN WAIVE ANY RIGHT TO A JURY TRIAL.
Class-action waiver. YOU AND SAYWHEN AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any form of class or representative proceeding.
Exceptions. Either party may bring an individual action in small-claims court if it qualifies. Either party may seek temporary or preliminary injunctive relief in court to protect intellectual property, account security, or safety pending arbitration. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) may proceed in court and the rest remain in arbitration.
Opt out. You may opt out of this arbitration agreement within 30 days after you first accept these Terms by emailing saywhen.dating@gmail.com with subject “Arbitration Opt-Out” and your account email. Opting out does not affect other Terms.
11. Governing law
These Terms are governed by the laws of the State of Georgia, USA, excluding conflict-of-law rules, except that the Federal Arbitration Act governs interpretation and enforcement of the arbitration agreement. Subject to Section 10, courts in Fulton County, Georgia (or the federal courts for the Northern District of Georgia) have exclusive jurisdiction for disputes not subject to arbitration, and for confirming or enforcing arbitration awards, except that we may seek injunctive relief anywhere.
12. Changes
We may update these Terms by posting a new effective date in the app or on our site. Material changes may also be noticed in-app. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and delete your account.
13. Severability
If any provision of these Terms is held unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
14. Contact
SayWhen, LLC
Support: saywhen.dating@gmail.com
Privacy: saywhen.dating@gmail.com
DMCA / legal notices: saywhen.dating@gmail.com